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Maximizing Employee Engagement: How HR and IT collaboration can be the turnkey

The COVID-19 pandemic has accelerated the digital workplace transition in almost every organization worldwide. The latest report by CMSWire states that 77% of businesses consider the digital workplace to be a critical piece of the future of their businesses.  

Business leaders have been forced to redefine their workflows and expand from traditional office setups into more flexible ones that facilitate remote work. In addition, employees are becoming more mobile than ever as they use laptops, tablets, and smartphones to perform their tasks from wherever they may be.  

In fact, according to IDC, a staggering 60% of the total US workforce will be mobile workers three years from now. That’s approximately 94 million mobile workers by 2024. These numbers depict how technology and the pandemic have dramatically reshaped how we communicate, collaborate, and get work done. 

The digital workplace and its need in today’s business landscape

A digital workplace is the foundation on which your business’ future productivity & profitability are built upon.

The Digital Workplace enables new, more effective ways of working; raises employee engagement and agility; and exploits consumer-oriented styles and technologies.- Gartner Glossary

A Digital Workplace offers people greater control over how, when, and where they work. As a result, it has added a new dimension to how employees can engage and communicate with each other. They offer increased collaboration across the board, letting employees get to what they are looking for, such as apps, work files, official documents, etc., with absolute ease and flexibility.

The best way to retain employees is to engage them. When employee engagement increases, there is a corresponding increase in employee retention by 87%.

Engaged employees feel supported and show loyalty and a willingness to go beyond the call of duty when given new challenges or tasks that interest them and report higher satisfaction in their personal lives and lower rates of absenteeism from work due to illness or other reasons.

Why boost employee engagement at your workplace?

An engaged workforce is a productive workforce. As the business world becomes increasingly competitive, one of the easiest ways to get a leg up on your competition is to have employees fully engaged in their work.

Boosting employee engagement has so many benefits to offer for the business. Engaged employees are more likely to remain at your company for longer, show up to work on time, and help co-workers do their jobs well. Research proves that employee engagement directly influences the metrics associated with business success regardless of the industry segment.

A well-executed digital workplace goes beyond just providing a connected intranet for workers; it also incorporates technological solutions that constantly engage them so that they don’t feel disconnected from one another when they aren’t even under the same roof.

The role of HR and IT in creating the ideal workplace environment

Today’s workplace is complex and highly challenging. The priority for companies today is to manage these complexities to make a sustainable competitive advantage in the marketplace. For this to happen though, all the organization stakeholders must be aligned to what they are trying to accomplish together—especially the IT and the HR departments.

Watch our exclusive webinar on how HR & IT are the cornerstones for increasing employee engagement!

In the past, HR and IT were considered two separate entities. But, in the new digital era, they must collaborate to set up a workplace that feels every employee’s needs.

HR and IT departments have been ranked as the most critical business units for employee engagement ownership. In the recent CMSWire report, half of the organizations respond that IT and HR are responsible for employee engagement ownership.

In the pursuit of increasing employee engagement, HR leaders of the organization should be working with the IT team to equip the business and the employees with all the essential tools for maximum performance.

While the role of HR is to keep the employees engaged with the business all the time, they cannot ensure this without allowing employees access to the resources and tools they need to perform their tasks better.

To understand the workplace and technology’s impact on employee experience, the HR and IT teams must focus on individual, departmental, and organizational level experience data. These insights help in identifying experience gaps and ways to bridge them.

Get a deeper insight into how HR and IT collaboration can be the key for maximizing employee engagement in our e-book.

PeopleONE- A Modern Intranet Advantage

The PeopleONE platform is an optimal option for organizations to deploy for a highly collaborative and efficient workplace. PeopleONE is a modern intranet solution that fits companies of all sizes. It creates a unique digital workplace environment that brings together all your organization’s people-facing processes onto one digital platform that is simple, intuitive, and secure. In addition, employee experience platforms like PeopleONE readily provide actionable engagement data for HR to create strategies to improve those numbers by integrating various digital tools. If you are looking for a robust employee engagement platform for your company, PeopleONE is the solution you need.

End note

The digital workplace is becoming more of a necessity than a luxury. From an employee’s perspective, it allows them to be more productive and efficient. From an employer’s perspective, it provides the means to motivate employees and enhance their performance. But this transformation requires more than just an IT initiative. Your HR team must join forces with the IT team to ensure your workforce is prepared to reap the benefits of a digital workplace. Get them started now!

Great things happen when People work as ONE.