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Spark the conversation on Workplace Evolution, and beyond

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The turn of the decade has brought several challenges to businesses across the world, including effective workforce engagement, operations and management. Engaging remote / frontline workers and enabling them to function better in the corporate equation has been one of the biggest challenges.

 

Gartner predicts by 2024, 30% of organizations will have moved their contact centers’ operations off-premises, with a 60% jump in all agents working from home.

Several businesses have found novel ways to adapt, including adoption of various communication + collaboration tools and services. But to plan workplace evolution that is robust and sustainable needs careful planning and familiar technology. 

 

This dossier is a sneak-peek into the conversation on workplace evolution and how known technology suites, that may already be deployed in the corporate infrastructure, can be leveraged to create an elaborately synchronous digital workplace environment that engenders effective communication, culture and collaboration.

 

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